Privacy policy
Last updated: April 2026
When you shop with us, you share personal information with us. We take that seriously. This page explains exactly what we collect, why we collect it, and how it is used. No vague language, no buried clauses.
Slowix is operated by HYPERBOOST ADS LLC, based in Las Vegas, Nevada. Our store runs on Shopify, which handles the secure infrastructure behind every transaction.
What Information We Collect
Information you give us directly:
- Name, email address, and phone number
- Billing and shipping address
- Payment details — processed securely through Shopify Payments. We never see or store your full card number.
- Messages or emails you send to our support team
Information collected automatically when you visit our site:
- IP address, browser type, and device information
- Pages viewed, products clicked, and time spent on the site
- Cookie data used to keep your session running and remember your preferences
We collect only what is necessary to run our store and serve you. We do not collect personal information beyond what is needed for your purchase and our customer service.
How We Collect and Protect Your Payment Information
All payment information is collected on SSL-encrypted pages across our entire site. Your credit card number and payment details are processed directly by Shopify Payments, a PCI-DSS compliant payment processor. We do not store, access, or transmit your full card number at any point in the transaction.
Every page on slowix.com is protected by SSL encryption. You can verify this by the padlock icon in your browser address bar.
Why We Collect It
We use your information to:
- Process and fulfill your orders
- Send order confirmations, shipping updates, and delivery notifications
- Respond to your questions and support requests
- Improve our website based on how customers use it
- Detect and prevent fraudulent transactions
- Meet legal and tax record-keeping requirements
- Send marketing emails where you have opted in — you can unsubscribe at any time
We do not use your data for anything beyond what is needed to run a legitimate online retail business.
What We Do Not Do With Your Information
- We do not sell your personal information or contact details to any third party, ever.
- We do not use your personal information, photos, or likeness in any advertising without your explicit consent.
- We do not share your information with advertisers for the purpose of targeting you with ads on other platforms without your consent.
- Our website does not exist for the purpose of collecting personal information. Information is collected solely to fulfill orders and provide customer service.
Who We Share It With
We only share your information when it is necessary to operate our store or comply with the law. We do not sell your personal information.
- Shopify — Our store platform processes your data to handle checkout, payments, and order management. See Shopify's Privacy Policy for details on how they handle merchant customer data.
- Payment processors — Your payment is handled by secure third-party processors. We receive confirmation of payment but do not store your full card details.
- Shipping carriers — Your name and delivery address are shared with the carrier fulfilling your order.
- Marketing and analytics tools — We use standard tools such as Google Analytics to understand site traffic. This data is aggregated and does not identify you personally.
- Legal requirements — We may disclose information if required by law, court order, or to protect our legal rights.
Cookies
Our site uses cookies to keep your shopping cart active, remember your preferences, and understand how visitors use the site. You can adjust cookie settings in your browser at any time, though disabling cookies may affect some site functionality.
We do not use cookies to collect personal information beyond what is needed for your shopping session.
Your Privacy Rights
Depending on where you live, you may have the right to:
- Request a copy of the personal information we hold about you
- Ask us to correct inaccurate information
- Request deletion of your personal data
- Opt out of marketing communications from us
- Opt out of targeted advertising, including via Global Privacy Control signals
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of sale of personal information.
To exercise any of these rights, email us at support@slowix.com. We will respond within the timeframe required by applicable U.S. law.
Data Security and Retention
We use reasonable technical and administrative safeguards to protect your information, including SSL encryption across our entire site. No online system is 100% guaranteed, but we take the steps we can.
We keep your data only as long as needed to fulfill orders, maintain required business records, and resolve any disputes. When data is no longer needed, it is deleted or anonymized.
Children's Privacy
Our store is not intended for anyone under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, contact us at support@slowix.com and we will remove it promptly.
International Transfers
This Privacy Policy is governed by the laws of the United States. Our store is operated in the United States and is intended for customers located in the United States.
If you are located outside the United States, please be aware that your information may be transferred to and processed in the U.S. Where legally required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses to safeguard that transfer.
Changes to This Policy
If we make material changes to this policy, we will update the date at the top of this page and notify you by email where required. We encourage you to review it periodically. Continued use of our site after changes are posted means you accept the updated terms.
Contact Us
If you have any questions about this policy or want to exercise your privacy rights, contact us directly:
Email: support@slowix.com
Customer Service Hours: Monday to Friday, 9:00 AM to 5:00 PM Pacific Time (PT)
HYPERBOOST ADS LLC
521 PARK WAY E
LAS VEGAS, NV 89106
United States